Shipping policy

Last updated: October 9, 2026

Made to order

Every Park Mile item is printed just for you after you order. Production usually takes 2–5 business days (up to 7 in busy seasons).

Delivery time

After your order ships, US delivery usually takes 3–8 business days. Most orders arrive within 5–13 business days from the day you order. These are estimates, not guarantees; carrier delays, weather and holidays can add time.

Shipping costs

  • Free US shipping on orders of $60 or more (product subtotal after discounts). Applied automatically at checkout.
  • Orders under $60: shipping is calculated and shown at checkout before you pay.

Multiple packages

Different products are made by different print partners, so an order with several items may arrive in separate packages on different days. You will get a tracking number for each package.

Where we ship

We currently ship to addresses in the United States, including PO boxes and APO/FPO addresses. Available destinations are shown at checkout.

Tracking

You'll receive an order confirmation email and a shipping email with tracking for each package.

Delays

If we can't ship your order within the time shown, we'll email you with a new estimate and give you the option to cancel for a full refund.

Wrong address, lost or damaged packages

Please double-check your address at checkout. Because items are made to order, we can only change an address within a few hours of ordering — email us right away. If tracking hasn't moved in 7 days, your package says delivered but you didn't get it, or it arrived damaged, email us within 30 days of the estimated delivery date and we'll help, including a replacement when appropriate. Packages returned to us because of an incorrect address can be reshipped at the customer's cost.

Contact

hello@theparkmile.com