Refund policy
Last updated: September 25, 2026
We want you to love every run in Park Mile gear. If something isn't right, you can return it within 30 days of delivery.
Eligibility
To be eligible for a return, items must be unused, unwashed, in the same condition you received them, with tags attached and in their original packaging. You'll also need your order number or proof of purchase.
How to start a return
Email us at sabasllc928@gmail.com with your order number and the item(s) you'd like to return. We'll reply with return instructions and the return address. Items sent back without first requesting a return cannot be accepted.
Damaged or wrong items
Please inspect your order on arrival. If an item is defective, damaged or not what you ordered, contact us within 7 days of delivery with a photo so we can make it right.
Exceptions
Sale items, gift cards and personal-care items (such as opened recovery or hygiene products) cannot be returned unless they arrive damaged or defective.
Exchanges
The fastest way to get a different size or color is to return the item you have and place a new order once the return is accepted.
Refunds
Once we receive and inspect your return, we'll notify you whether the refund is approved. Approved refunds are issued to your original payment method within 10 business days. Your bank or card issuer may take additional time to post the refund. Original shipping costs are non-refundable, and return shipping costs are the customer's responsibility unless the item arrived damaged or incorrect.
Questions
Contact us any time at sabasllc928@gmail.com.